We have found that the latest driver for the Hasp key now introduces a new error message as the Hasp folk have removed an element we need. Click on the link to download the latest HASP Key Driver installer.Ensure that you know what location your downloaded files get saved to.ĭo read further down in the instructions below to walk through installation if you need help.Make sure there are no security settings that will interfere with or block the installation.Ensure the key is unplugged during the installation.Please use the appropriate link and follow the instructions below to update your HASP driver: This means the driver for your HASP key has either not been installed, did not install correctly or needs to be updated for compatibility. If you plan to update your operating system, or have already updated your Operating System and are now receiving an ‘ E rror 33’ or ‘ H0009’ message when accessing Garment Designer, this is a driver communication error. If you would like to Install the most current HASP Driver please use the appropriate link and follow the instructions below to update your HASP driver. Download and Install the Latest HASP driver: If the link displays an error page, then the installation failed. To access your HASP Key information, such as your key ID, you can do so by going to the following link: This link will take you to the admin page with information about your key once the driver is successfully installed. If you plan on using the key on multiple computers or traveling, you will want to attach a small keychain to make it easier to locate and differentiate it from other USB thumb drives you may own. You do not need to eject the device via your computer, but you can instead pull it out of your computer without any harm coming to the licensing on the dongle. If you have a limited amount of USB ports, some users use a multi-port adaptor in order to plug in additional USB devices. The HASP Key, sometimes referred to as a dongle, allows your computer to recognize and open our software programs, please have it plugged in prior to opening the program. If you do not have the HASP key, then you will be unable to access the software. The USB HASP key must be plugged into the computer during software use, this protects our software from being shared illegally.
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